Curriculum
- 10 Sections
- 20 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Understanding Conflict Resolution2
- Role of a Manager in Mediation2
- Communication Strategies in Mediation2
- Mediation Process Overview2
- Techniques for Generating Solutions2
- Dealing with Difficult Situations2
- Cultural Sensitivity in Mediation2
- Legal and Ethical Considerations2
- Case Studies and Practical Applications2
- Assessment and Feedback2
Instructors
Related Courses
